A complete bathroom revamp in Colliers Wood, London

Owners of this mid-terrace Colliers Wood home knew it was time to revamp their entire bathroom when it started to fall apart at the seams. “Our over-the-bath shower was falling off the wall and leaking, the floor was torn and water-logged, even the door was falling off!” said homeowner Janet. “So we needed to fix all these aspects and wanted a bathroom that not only worked functionally but one that would last.” Refresh Renovations specialist Asif Hameed was brought on to help, and he did so by upgrading every aspect of their bathroom: from its design to adding new features such as under-floor heating!
“We really didn’t know what we wanted to do or what was even possible,” explains Janet. “Therefore having an end-to-end service with one company meant they would take care of all that for us. I’ve known Asif socially for many years and knew he had undertaken lots of renovation projects before, and that he was reliable, professional and would ensure that a great job was undertaken.” 

A new bathroom design

When Asif first met with the clients, he took the time to understand exactly what they needed from their bathroom. “Asif took the time to really understand what we wanted from our bathroom and was able to add value in terms of what was possible and what the options were. We were then able to make the decisions, knowing what was possible,” said Janet. “Asif challenged us on several decisions, offering much better ideas and solutions that we didn’t even know were possible, and the bathroom is much better than we’d imagined as a result.”
Refresh provided both design and build for the process and managed several tradespeople during the project, including a plumber, carpenter, electrician, tiler, painter, and decorator. “Not having to liaise between all the different parties involved meant there was no stress for us and we could get on with our already busy lives!” admitted Janet.

The bathroom renovation

This wasn’t the only challenge Asif took care of during the project. When a crucial delivery arrived with several missing items, Asif immediately escalated this situation to the Account Manager and resolved the issue so that the replacement missing items arrived on site the very same day, without any delays to the schedule. “The Refresh process enabled us to complete the project to the client’s expectations: on time, on budget, and quality,” said Asif. 
“Asif also made sure the finer details at every stage of the project were taken care of and that the snags were all completed,” said Janet. “His communication was excellent and he always kept us up to date with how the project was progressing. We were given a realistic timeframe and Asif and his team delivered within this to an excellent standard.”

The final result

Once the project was completed, Janet ended up with a sleek modern bathroom that was both aesthetically pleasing and optimally functional. 
When asked about the final result, Asif said “It exceeded the customer’s expectations” and that “This success was due to the excellent communication, collaboration, and cooperation by all parties involved.”
Janet backed up Asif’s claim by exclaiming “We LOVE it! The layout makes much better use of the space. Our favourite features would have to be an additional small hand held shower attachment that makes washing my four year old’s hair so much easier. Also, the underfloor heating, which I hadn’t really considered—it’s a lovely perk as it takes the chill off the floor and my toes don’t get cold!”
The homeowners went on to say that “We would definitely recommend Asif and Refresh. The service was excellent, the communication was great, and the team of builders were really friendly. We would never have had such a lovely bathroom if we had gone through more traditional bathroom refurb routes.” 

Want to be next?

If you would like to get started on your own renovation project, get in touch with your local Refresh renovation specialist for a free consultation!