Customer Testimonials

We decided to renovate our 1979 era bathroom, kitchen, toilet and laundry all at one time. Mathew helped us with our design ideas and was very patient as we took time to look for choose our colours and fittings, something we wanted to do. Once work started he kept us informed and visited regularly to check that progress was going as planned. There were a few minor hiccups but Mathew sorted these out promptly with no stress or worry for us. The tradies were all well co-ordinated, and I think we had every tradie you could think of involved in this project, they were very respectful of our home and kept the site clean and tidy. Our work was finished on time and on budget and to a very high standard. Mathew was available to answer any questions we had and was so helpful and patient with us first time renovators. We love our new rooms, they feel fresh, clean and modern, they turned out how we had them pictured in our heads.

This renovation project started off as a "new carpet, new paint" quick renovation of a 1 bedroom apartment but evolved over several discussions with David (Refresh Queenstown) into something more complete. While it was slightly complicated by the fact my brother (the owner) was in Hong Kong, I was in Auckland and David was in Queenstown. After meeting David by 3 way video conference, he was fantastic in getting to grips with exactly what was required and organising the different parts in play. During the renovation, David kept us fully informed both by email and through the BuilderTrend webpage. We had a couple of issues that crept up during the renovation, and David was eager to provide us with solutions which was most helpful. He was also helpful in helping resolve additional items that we didn't realise we needed, such as new curtains and a new blind in the bedroom. We are very happy with how the apartment has turned out and would have no hesitation in recommending David with your renovation project in the Queenstown region.

Refresh Renovations was great from beginning to end. They did an amazing job with our kitchen renovation. Highly recommend and look forward to doing future projects with them too.

Dan and his team helped us replace our bathroom after some extensive water damage. They did a fantastic job! They are professional, reliable and efficient. Matt was always just a phone call or an email away, and he went above and beyond to give us a high-quality, beautiful bathroom. The tradespeople they work with all take great pride in completing their work to a very high standard and were all really professional on site. If I ever have to do renovations again, Dan and his team will be the only people I call!

The whole process of renovating the outdoor space of our home was easy. From the initial meeting with Martin outlining the process, to meetings with Paul to make sure those ideas were possible and sensible the communication was fuss-free and straightforward. The job was completed to a high standard and almost exactly on time (still cannot control the weather!). Highly recommended, and I will use them again.

Excellent communication, thank you! Will be in touch in future I'm sure.

I was extremely please with the way Lia and Refresh Renovations carry out the extension at my property, that I had no hesitation in asking Lia and her team to renovate my bathroom. The service from design to the finish bathroom, the approach, attention to detail and professionalism as well as the communication was as good as the first time, the quality of the workmanship was again to a very high standard. Lia's knowledge in the products was a great help in finalizing the look of the bathroom. I’ve recommended Lia and Refresh Renovations to a number of people and won’t hesitate to used them again.

Honest advice, prompt response, and amazing workmanship. Working with Hashim is very smooth. Highly professional and meticulous. The best in the industry, please do not hesitate to call Hashim for all your renovations needs. 10 out of 10.

Absolute stand-out! Professional, personable, genuine, trustworthy and reliable - rare and highly sought-after qualities in trades. A huge shout out to Narelle, Scott and Simon for making my home refresh reno such a breeze. Thank you, thank you, thank you. I was able to stay remote and hands off the entire time, get on with life, and have complete faith in knowing the job was being done as promised and to a high standard. I can not rate you highly enough and have no hesitation whatsoever in recommending you. You've set the benchmark for the industry! Thank you, again. It was an absolute pleasure to have you on the job; its always nice to meet genuine people.

We were impressed with the 'can do' approach of the Refresh team and their contractors. Our re-roofing project was carried out timeously, without fuss and professionally. Of special mention is Matt Burner who oversaw the project and never failed to answer every call, query, request. Highly recommend Dan and his team at Refresh.

Narelle is a very experienced and honest person. She doesn't sell and push her ideas into you, she rather listen to you and explore your end-result that you want to achieve and try to align the overall approach with the end result in the mind. She is not only knowledgeable but also easy to approach and deal with. She is also very well versed with industry standards and regulations. She has a great network of professionals and can provide with good package. I strongly recommend Narelle for your construction works.

Haven't got to the actual doing of the project yet but interactions with Refresh so far have been good.
Renovation Specialist: Mark Morrison

I used Refresh Renovations for my garage fitout and I thoroughly recommend them to anyone. Great job, professional, reliable and trustworthy.
Renovation Specialist: Hashim Nasser

Saleem was an absolute pleasure to deal with. Has a very high standard and delivered on his promises. Gave good advice and has a good common sense approach. Would definitely work with him again. Very good project management.

Choosing Lia and her Refresh Renovation Wellington team for our kitchen renovation was a great decision and we had a positive rewarding experience. From planning, pricing and delivery of our kitchen renovation the Refresh Renovation Wellington team were really helpful. Communication and project management went hand in hand in providing an experience that didn't leave you wondering what and when things were happening. The trades were one of the tidiest I have worked.
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Renovation Consultant: Lia Boersma

5 stars- beautiful work, professional and reliable service and no hidden costs etc. very transparent and minimal stress. We recently had our sun room converted into outdoor balcony with beautiful wood decking and customised screen doors installed. They consulted with body corporate on my behalf and saved me so much time and stress. Everything was done beautifully and planned to a schedule we will absolutely have them again for any future renovations and would recommend to everyone. I am very pleased with the results and believe the pricing was very fair for the very high quality of work and professional service. Thank you.
Renovation Specialist: Adnan Darwish

Professional, on-time, on-budget kitchen renovation with great project management. End result looks fantastic.

Corey and his team were fantastic to deal with from start to finish. The renovation service was professional, and was well laid out and managed through online software. Renovating in an apartment comes with it's barriers and obstacles, which we were all collectively able to overcome. Was kept informed with the project throughout. We renovated a floor, laundry room, wardrobe and sun seat. Would recommend anyone to use Corey and his team for any mid to large renovation projects.

I hired refresh to construct a one story extension and create a kitchen dinner and downstairs toilet. I wanted someone to project manage it all for and was really taken on the idea of a fixed maximum price. Sergio took me through the whole process from all the planning through to completion. I am really pleased with the result. It is a really high quality job and everything was finished off before project closure. Even though there were some complications along the way refresh honoured the fixed price. Highly recommend.

You have been great as always, my other property is now rented till Oct / Nov with a possibility to extend to the end of year. I will sing out then for a kitchen and bathroom job. Hope to work with you again
Renovation Specialist: Lia Boersma

I purchased a home and planned to remove some built-in joinery and give a fresh coat of paint, but unexpectedly behind the joinery in each room were concrete exterior walls and water damage- and I discovered this when I already had a team of painters there. I was quite stressed, as I did not have a builder involved in the project, but remembered I had Hashim's contact details from a previous tentative discussion about potential reno's down the track- one phone call to Hashim and he was there with his building manager literally within an hour- we had new walls installed for the painters within 24 hours- it was so fast that painters were completely uninterrupted. Saved the day is an understatement, Hashim and John worked so hard at a moments notice to not only fix our surprise wall problem but also to coordinate tradespeople and "finish the house" to an incredibly high standard. To get the job done on a tight timeline, John was there himself mixing concrete on a Saturday afternoon, we are beyond grateful for the help and high quality work. Refresh Renovations do very high-quality work with excellent attention to detail and are very experienced builders/renovators.

Thank you to Leigh and his team at Refresh from the East and South East territory. They built an amazing deck area for us and we are loving having the extra living space. They were all very professional and the quality of work was outstanding from start to finish. We would have no hesitation in recommending them to anyone.

Refresh Renovations' service was excellent. From the first meeting with Guy Allenby we knew we were in the hands of an experienced professional who really wanted to create a beautiful home for us. He patiently introduced us to a variety of designers at the outset and was always available to discuss ideas and options. During the build, Guy worked through arising issues with us calmly and intelligently. He never failed to go the extra mile and we were so thankful for his generosity and support! We would highly recommend Guy and Refresh Renovations to anyone embarking on the journey to renovate and create a new home. We are absolutely thrilled with the final result.
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Renovation Consultant: Guy Allenby

We wanted to modernise our thirty-year-old home and still retain the country charm. Where could we even begin? Thankfully we began with Refresh Renovations. They listened, talked, designed and redesigned.  ( thanks Morgen). They organised, managed and coordinated ( thanks to Martin ) They turned the nearly impossible into the very possible ( a big thanks to builder Paul ). They brought thoughts into reality ( thanks to all those expert tradesmen ).

Refresh Renovations bring good old fashioned know-how to the table coupled with the integrity, patience and understanding that paves the way for an excellent outcome. They stand one hundred percent behind their promises ( even for up to seven years after the build ). Now that is refreshing!

This is a team that deserves to be, not only commended, but also, highly recommended.
Renovation specialist: Martin Peirone

Hashim, John and team from Refresh Renovations have been highly professional and a pleasure to work with. Throughout our renovation they have been open and transparent, with great attention to detail and high quality workmanship. Nothing has been too much trouble and they have found solutions to our big and small issues. We would highly recommend the team from Refresh Renovations.

Dianne and I want to thank you both so much and are grateful, not only for your professional standards, but also for your concern and loyalty during our renovation experience. Dianne and I were very fortunate to have you both as our project management team, organising all Registered Master Builders within the original renovation schedule. We were pleased with your ideas and vision, that gave our renovations a more modern and “Refresh” look to a higher standard than was previously imagined. Most importantly we want to thank you for the advantage of the realistic pricing, prior and to the commencement of our renovations. We have the privilege to know you both as passionate and resourceful renovation leaders, and look forward to our next renovation project together. Our Sincerest and Deepest Gratitude.
Renovation Specialist: Sophia Roydhouse-Ross

Sergio and Christian were both professional and efficient. We had 2 projects successfully completed and only the pandemic was to blame for the 2nd one overrunning. The standard and detail was exemplary and we would thoroughly recommend.

We contracted Refresh Renovations to renovate our existing kitchen and convert part of the integral garage into a utility room and downstairs washroom. The work started one week before the country went into Lockdown, and quickly the work fell into difficulties with having to reduce the workers on site due to the need to maintain social distancing and problems obtaining supplies. The issues meant that the agreed timescales were eventually doubled, but despite this, the work was eventually completed. There were various specification changes due to the supply problems, but the team were very pro-active in bringing these changes to light and flexible in their approach to resolving these and other issues as they arose. Many thanks to Sergio, Christian and their always cheerful team for their work in bringing this project to a successful conclusion, and we are very happy with the final result.

Refresh Renovations did the best renovation on my flat - so creative, so well-priced, so precise and careful and with so much kindness and professionalism. And on time and to budget. All of their team members are expert at what they do - design, colours, electrical, building, plumbing, floorboards etc, and Refresh really listen to what you want and what you can afford and advise you accordingly. Very, very highly recommended. I would give more than 5 stars if I could.
Specialist: Guy Allenby

I was delighted, after having had what I felt were a few quick quotes from others, when Martin came and spent about an hour with me at the first visit – so important to me as someone with no other way of judging the likely quality of end results from different builders. I felt Rick, our builder, and Martin, made an excellent team, with Martin providing excellent communication, and calling on Rick’s extensive knowledge of the construction side, whenever I asked a question Martin was not sure about. The process of negotiating with the council to maximise the size of the deck I was allowed was also invaluable.
The uncertainties of timelines for completion were I feel well explained, and set out in the contract, and although exceeded to some extent, I was comfortable with this having to some extent been forewarned about delays with council approvals.
Likewise, with the budget, it was higher than I had anticipated but seemed reasonable for the attention being paid to the project.
I would strongly recommend Refresh Renovations to someone not quite sure of how to go about the whole process of translating their idea into reality, and as I think the photos show, along with favourable comments from neighbours, the excellent end result is witness to the value of the careful, unhurried thought and planning which Martin and Rick put into every step along the way.

Matt helped us access various tradespeople in a very efficient and seamless manner. Took a lot of stress out of a renovation involving a number of parties. Very easy to communicate with, good knowledge and very responsive. Thank you!

We were really impressed with Leigh, Refresh Renovations East & South East territory, and all his assistance as we enquired about renovations. He was prompt in communication, clear in the process and professional in all aspects of our dealings.

I can't recommend Guy and Refresh Renovations highly enough! From the initial discussions through to the finished renovation, Guy delivered on the promises. The renovation was delivered on time, on budget and the quality of workmanship is second to none. Michelle and I had high expectations in terms of what we wanted and I'm happy to say our expectations were exceeded.

Recently we contracted Refresh Renovations and Martin to compile a mapping of all the area around the building. We asked for the mapping to show all the areas we intend to have irrigation installed in. We also wanted all the other existing infrastructure, car parks, pathways, drains, Stormwater. ventilation outlets, pool and surrounds etc included. We also required drop-down files in various formats.

We are very happy with the plans and files that have been done. They were always very helpful in making any changes we required during the process.

I am happy to recommend them in their service and professionalism.

The job was done well, close to time allocation and professionally by a great team.  Ant, JJ and the team working on the team were well mannered, cheerful and worked to a good standard.
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Renovation Consultants: Anthony Bayne and Johannes Jacobs

We are very happy with the outcome of our bathroom renovation despite Covid-19 intervening close to final fit-out. Steve and Nadine listened to our requests and the finished result was excellent. Communication was great throughout the whole process. We liked the fact that they engaged some local tradesmen as well as from their team. We would certainly recommend Steve Roper from Refresh Renovations.

I met with Tracy and Roger regarding the renovation of my bathroom. Unfortunately, I was unable to proceed with what was required, but I would have no hesitation in recommending them for any future building projects.

Lovely extension and deck. Heroic work through appalling weather. Good price. Some communication/coordination issues but Sergio got all snags fixed without quibbles.

We recently used Saleem and his team for a total renovation of our 2 bedroom unit. We found the entire process exceeded our expectations and the project was well managed and completed on time - it was a tight timeline of 3 months to have it move-in ready. The workmanship of all the trades involved was of a high standard. At all stages through the process, there was clear communication, a common-sense approach, regular meetings and with the customer portal that you get access to, we could always see the total costs, change requests, approvals and the timeline. We would definitely use Saleem and his team again for future projects as he really made the entire process stress free for us and delivered an amazing result.

Chris was fabulous to work with. He communicates very well and keeps the customer informed every step of the way. He was always there to meet the subcontractors to make sure there were no glitches. He went the extra mile and did little things to make sure the job was perfect. Would definitely hire him again.

Dan and his team helped us through every stage of our kitchen renovation. While we experienced a few unanticipated delays, Dan and his team communicated these with us upfront and kept us informed at each stage along the way. The end result is a new kitchen that we love - so a huge thanks to Dan and the team!

I made contact with Refresh Renovations with the intention of adding a minor 2 bedroom onto my house. I dealt with Johannes Jacobs throughout our negotiations and was impressed with the attention to detail and the paperwork that was involved in the getting the information to Council to get a Code of Compliance. I decided not to pursue them (the renovation). If I had I would certainly have chosen Refresh Renovations and Johannes to build the unit for me.

We found the Refresh team great to work with. When we decided to renovate (knocking out a wall to make kitchen/lounge open plan, new kitchen, two bathrooms)  we had very little knowledge about the work that was required to achieve the outcome that we wanted.  Working with the refresh team made the whole process very easy as they had the knowledge and contacts to make our reno fast and easy. We found that everything was clearly communicated and when we had questions or wanted more of an explanation our Renovation Consultant  was always available. We were able to share our ideas with confidence that what we wanted would be respected as well as being provided with some solutions to problem areas that we had been unsure of what to do with. The building team in particular were excellent! We are thrilled with the end result of our renovation and would recommend that anyone who is thinking about using a renovation company give the Refresh team a call.

I can’t recommend Kelley and Refresh Renovations highly enough to complete your home renovation. They kept me updated, were honest about costs and timescales and had amazing attention to detail. Very impressed.

Refresh Illawarra were terrific to work with. Creative ideas for our reno needs and finished two and a half weeks ahead of schedule. The planning process was easy and clear, and construction was fast, organised and professional. Highly recommended!

I used Refresh and Kelley to completely redecorate the ground floor including large open plan living area, kitchen, office and utility room. The job involved re-tiling the whole area and painting some walls and wallpapering. As well as skirting boards and finishing: grouting/sealing etc. It truly is a fully managed service right down to prep work, removal of waste (including all the tiles), and even help/advice with choosing the right tiles and even colour scheme. The quality of the finish was outstanding; each worker was quick, clean and very professional. The pricing was very honest given the level of service, with no hidden costs. I would thoroughly recommend for anyone wanting a high-quality finish, and hassle-free experience.

The Refresh team were amazing to deal with. We went on the journey of a re-roof, reclad and upgraded to double glazing. From the initial consult through to the end, the Team were communicative, offered solutions, supportive, approachable and efficient. It made what was deemed to be a daunting project into an absolute breeze. They embraced a new cladding product and absolutely owned it. We can not recommend them enough. They will definitely be our go-to in the future.

As an inexperienced renovator with no trade skills, contacts or ideas heading into a renovation is a very daunting process. When I called Leigh to come out and give me a run down on the process involved in a garage conversion I felt immediately assured that I’d made a smart decision in outsourcing this overwhelming task. To Leigh’s credit despite his belief that the project might not even get off the ground due to council regulations he did the professional thing and went through with the presentation anyway. Fortunately he was only half right and the project could continue. The entire process from start to finish was entirely stress free, the only hands on involvement I was required to have was choosing flooring, fittings and finishes (the only parts I felt reasonably comfortable in having input). All the trades were organised and managed, materials and deliveries coordinated, as well as a skip bin for demolition and a cleaner to finish it all off, all I had to do was give him an ok via text. All this right through the stage 2 and 3 lockdown restrictions. The finished product significantly exceeds our expectations and I could not recommend Leigh and the team at Refresh Renovations East & South East any higher!

We knew we wanted to stay in our home as long as possible but with only 3 bedrooms and one living space room was getting tight with toys galore after having our son in 2017.   I reached out to the land of facebook and a friend reached out and advised her brother in law Leigh owned his own renovations business and to have a look.   I jumped on to the facebook page and immediately saw a garage conversion and loved the results. I knew what I wanted and I knew I wanted quality work and I didn’t want to have to deal with organising tradies etc myself so it worked out well to go through someone who would do it all for us.   We met with Leigh and he went through the process and straight away we felt comfortable with him.   The process was smooth enough, and each step was met with lots of communication along the way. We always knew where we stood in the process and there was never any unknown with Leigh.   Once we agreed to the price and the permit was approved it was all steam ahead from there.   Any questions throughout the process Leigh was very quick to respond and any concerns he was right on top of it and onto it promptly.   Whilst the cost of doing jobs like this doesn’t come cheap especially when you are using a renovation specialist, it does take the stress out of having to arrange tradies, quotes, etc and that for us meant more than saving some money.   Overall we are very very happy with the renovation, it has allowed us to stay in our home which we built for many more years and provided us much more room and a lovely outdoor pergola for upcoming summer.   Love our new space, Thank you so much Leigh, Richard, Rob, and all the boys!

Lia at Refresh Renovations is incredible - so reliable and knowledgable. Can't thank her enough for all of her hard work and professionalism.

Lia is amazing. We had some renovation work done to our place 12 months ago. Throughout the process she was incredibly professional, and made sure our needs were met. During the lockdown recently, we noticed a leak in the ceiling (on a Friday night to make things worse). We emailed Lia, and within an hour we had roofers organised for the next day, and all covered under their warranty. We were incredibly impressed with this, and shows that the ongoing support will be there. It is one thing to have a good experience during the work, but to maintain this level after completion is on another level. If I could rate Lia and her team higher I would. I would absolutely recommend her to anyone.

Lia and her team at Refresh are such a breath of fresh air. Easy to deal with, extremely responsive and professional and what's more, they know their stuff and have a nice way of helping their clients achieve their goals.

Dan and his team were simply awesome with our renovation. The whole process was taken care of for us, down to the finest detail. Communication was clear from start to finish, and Dan accommodated our needs throughout the renovation. Pricing was very reasonable, and the process went through smoothly. We couldn't be happier with how it turned out! We'll get Dan and his team to help us with our next renovation project.

We could not recommend Refresh Renovations East and South East more highly. If we could give more than five stars, we would! From beginning to end Leigh and his team made our vision a reality. Hard-working trades - efficient and detail orientated, made sure our space was utilised efficiently and the end result exceeded our expectations. So many compliments on the work and the high level of presentation and workmanship. Its a pleasure to be in the kitchen every day and it has become the heart of our home. Look no further than Refresh for your next renovation. We look forward to using Leigh and his team for our next project.

Peter & Danielle from Refresh Tauranga were amazing. Great value, timely & the finished product finished to a standard I have never experienced before- perfection! The kitchen is amazing, their design advice invaluable. Products recommended were very well priced. Their unique processes make so much sense & the cost of the project amazing. The renovation was so simple. Cannot recommend them enough! 
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Renovation Consultants: Danielle Renèe & Peter Jenkins

From the outset of the project and throughout, a totally friendly and professional service by Asif and Team. Was impressed with the clear explanation of the plan and of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage, appointments were arranged promptly and conveniently, which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. Highly recommended.

My experience with Refresh Renovations was only positive. From the outset, Saleem was helpful and knowledgeable. He offered lots of good ideas and nothing was ever too much trouble. The job was completed on time and there was constant communication. He even managed to find painters with a couple of day's notice for an emergency job outside of the original plan. Saleem is a perfectionist - once the work was done he came round and spotted things I hadn't even noticed and called tradespeople back to sort touch-ups. I couldn't recommend him highly enough.
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Renovation Consultant: Saleem Bhikoo

We had renovated a previous house ourselves and knew this would be a large job. We were attracted by the idea of having the work professionally project managed to ensure that it was done on time and to budget. We initially met Lia at a home show and were impressed enough to request a site meeting to talk through what we wanted done. After discussing our ideas with them and suggesting solutions, Lia and her team began putting together a design. Lia was excellent at preparing the initial quote, finding ways to fit the work we wanted done into our budget, and then overseeing the ongoing work with (construction manager) Milo. We were particularly impressed with her estimates as they were pretty much spot on…(She) was unfailingly polite and patient in her dealings with us and managed our expectations well. She also provided good advice about interior design.

Very happy with every step of our bathroom refurb, from initial contact - to design - to installation. Asif and his team were all helpful, knowledgeable and very pleasant to deal with, giving us great advice and making much better use of our bathroom space then we ever would have done! Attention to detail was also impeccable and Asif made sure that all loose ends / snags were picked up and finished on time. Definitely recommend.

I recently used Lia Boersma and her team at Refresh Renovations for a new Kitchen renovation including extending my kitchen out by 3 metres.
As a widower without much experience about renovation work (my wife did all our previous renovations!), I was very apprehensive about what was required. This is where Refresh Renovations exceeded all my expectations, firstly from Charmaine Davis who assisted me with the design and purchasing the cabinetry, bench appliances etc and Katie from Mastercraft then, after Charmaine left, Lia took over and continued the process seamlessly.
Special mention also to firstly Milo who managed the overall project. Milo stated on the first day that we met that he wanted to treat my build as if it was his own home and that he wanted this overall experience to be a pleasant one for me. He was absolutely true to his word and kept me informed all along the way. I would recommend him to anyone doing a renovation project. Many Thanks Milo.
Can I also pay mention to the builders Ben & Tyler who worked diligently and were incredibly friendly, we got along really well. This could be said also for the others involved in each part of the project, Stan the electrician, Tony the plumber, Andrew from Mastercraft, the lads who did the flooring (who stayed to well after 7 pm to get the job done) and of course Fraser, the painter. These were some of the guys I met and had a friendly relationship with. That does not denigrate from the others involved in the project, who did their job professionally, but at times when I wasn’t there so I didn’t always get to meet them.
Finally Lia, many thanks for providing me with a great experience and I am absolutely thrilled with the final result. I spend most of my time now in the new kitchen which also has a living area component to it and I love every moment of it.
Next time I do renovations I will be looking nowhere further than Refresh Renovations and will recommend you to others absolutely.

Lia has worked with us on some renovations to our nearly 100-year old house, and we are very pleased with the outcomes. The overall quality of the workmanship has been very high, and Lia has been practical and pragmatic in dealing with any changes that arose as we went along.

It was clear what our wish-list was, but this didn’t always quite line up with our budget and Lia managed this very well  – we’ve just never learnt how to do that when we’ve tried to do it by ourselves.
Lia was very hands on right through from concept through to completion, including managing the drawings process, council approvals, liaising with suppliers, and offering knowledge on the selection of products.
There’s genuine complexity with some of this stuff, Lia was really good. Occasionally we’d make a call and say something’s not right, and she was nothing but proactive in owning the issue with us and making it right.
We were extremely pleased with the end result.

Although, in the end, we decided not to proceed on a conversion idea, the service we received from Lia and her team was exemplary. Our wishes were respected and the options available to us were clearly explained. We felt fully informed and are confident that we received the best advice at all times. We are more than happy to confirm this comment at any time.

Lia and her team are customer-focused, efficient and extremely effective at what they do. Solutions are based on the customer's needs and budget. Would highly recommend using Refresh for a worry and hassle-free renovation - imagine someone else organising everything and tradies coming on time!! Wonderful.

We’re still often finding ourselves just staring at the finished article and marvelling at what our home looks like now. A big thank you to Refresh, Lia and all involved.

We came across Refresh Renovations through television advertisements and commercials specifically on the Living channel. It was important to us when we chose Refresh Renovations to consider company, service, quality and price. We wanted a complete professional package, with a personal touch. This is where the likes of Refresh Renovation specialists Lia, and Charmaine were able to work their magic. 
The team at Refresh Renovations, especially Charmaine Davis, allowed for us to have a positive relationship with every aspect of such a large project. Charmaine was the main point of contact throughout the entire renovation. This was important, as she fully understood our vision, needs and drivers with us having full confidence in her to make it work. 
Charmaine invested a lot of time during the design process to ensure the design concept was thorough and reflected the vision. Options were presented, which was very helpful as it gave us different perspectives/alternatives and some good ideas on how to realise our vision. Charmaine guided us all the way along during the selection of products and fittings and we trusted her advice and this saved a lot of time. Final designs were completed once all the key decisions were agreed by us – which we loved!
Our budget and priorities did not always match and hence there was quite a lot of discussion before we made our final decisions. Having options and alternatives presented to us was helpful in making the decisions. At times, trade off decisions were consciously made.
There was so much happening at any point in time, having a project manager managing the workflow, subcontractors and issues was crucial. Lia was the project manager supported by a project coordinator. The team worked very well together although there were a couple of new players.
We were well informed on a timely basis and were kept up to date where necessary. We had quite a few issues for various things and decisions had to be made quickly to keep the project moving especially towards the end. Refresh Renovations did a lot of running around for us, managed the professions extremely well and we appreciated the final clean ups which were done personally.
We would recommend Refresh Renovations and the help of Charmaine Davis to ensure your renovation runs to plan with an exceedingly good home at the end. Refresh Renovations are very professional and customer-focused. They have really brought our vision to life and delivered a quality outcome. Homeowners should be aware though that major projects do take time, and that there are often procedures and hiccups that occur, but at the end of the day Refresh managed to ensure our home was as close to what we imagined as possible.”

I commissioned Lia and her team to do an extension at my property, I found Lia and her team to be very helpful, trustworthy and the quality of the work was of a very high standard. The organisation and communication was excellent, overall I'm extremely pleased with the whole project and the way it turned out. The house now looks very modern and the extension doesn't look like an extension, it looks as it is part of the house.

The team I dealt with (Lia Boersma) were friendly, honest, efficient and had great communication.

After having suffered a series of botched bathroom renovations over the span of many years, I decided to employ Refresh Renovations. For 14 years we hadn’t enjoyed using our two bathrooms and we had a considerable leaking problem from both showers.
From the moment Refresh and Lia Boersma were engaged, Charmaine our project manager, took a quiet yet totally reliable control of the project. Together with thoroughly professional builders (Gareth and Boe), Plumbers (Graham and Connor), Tilers (Andreas and Peter) and glass installer (Phil), they left us with beautiful bathrooms with we can enjoy. The tilers were so good I got them to retile the kitchen as well.
Thanks to everyone involved. You restored my faith in New Zealand’s building profession.

Thank you so much Refresh, Lia and team for making our bathroom renovation so easy and for taking care of all the details for us, especially in seeking out all the fixtures and fittings we wanted and managing the schedule and tradies. The whole experience was very low stress and now we have a light and modern bathroom instead of a dark outdated one – wonderful.

Lia and her team are dedicated to providing an exceptional quality service. They are passionate about helping their clients and ensuring that they meet their needs and support them through the process. Highly recommend!

Great service and advice on how to start my bathroom renovation and what I needed to think about. The design consultation service Paul Cree and team provided was very much appreciated and great ideas were offered that I hadn't even thought of. Recommended.

Looking at quotations for a kitchen/dining room project and although we did not go with Refresh Renovations we were very impressed with the professionalism and dynamic approach this business and Newton took.

Michael and his team were excellent to deal with. They committed to a time frame and budget and were able to stick to it with no surprises along the way. The way they went about the quote allowed them to understand what we wanted. I would use them for future renovations.

Paul and the rest of his team were amazing. They did a splendid job with my extension and kept everything within my budget. I will definitely be using Refresh Renovations again in the future.
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Renovation Consultant: Paul Cree

Alex is such an awesome person. He is so knowledgeable and efficient and incredibly understanding. We can't thank him enough for guidance.

Fantastic service and quality. Managed all aspects for us (we were interstate) with a very easy helpful app to check progress and changes (or phone and email). We found Refresh by accident but we really fell on our feet. Very very happy. Renovation specialist - Paul Cree.

Marcus was very professional. He worked within our budget without sacrificing the quality. We will definitely recommend him. Very honest and professional.

I definitely made the right choice leaving my renovation needs to Hashim from Refresh Renovations. Hashim's professionalism and experience came to fore right from the start, where we generated design ideas through to the quoting and delivery process. I'm particularly thankful for his constant research and management of tradies, architects, consultants and private certifiers. Breaking down my external wall and building an outdoor deck didn't come without obstacles, especially from our local council and certifiers. But Hashim pushed through and fought for our family, which now not only opened up our house but gave us a home to be proud of! I look forward to our next project.

My experience with Lia and her design team has been outstanding. New to renovation, and living overseas, I approached the idea of work on my house with some anxiety. The team at Refresh Renovations talked me through every step - making sure I was comfortable with the process. They spent the time to find out exactly what I envisioned the end result looking like. Their patience, creativity, clarity and genuine personal investment in the process has made the experience wholly enjoyable. Thank you!

Great communication, always willing to work with you and make time when needed. Our renovations were completed within expected time and very high quality. Steve and team thank you.

The completely non-stressful way to do renovations. Get Refresh! Lia and her team did a great job on our ensuite - just what I wanted. This is the second time I have used Refresh - the first time involved a cost-effective solution to our garage and parking issues. It is fantastic. Refresh listens and comes up with a solution based on the customer's needs and budget. Would highly recommend.

Pleasant people. Really listen and come up with an effective plan that they see through with a high standard of work.

Renovation Consultant: Refresh Renovations® Manawatu

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Hayley and her team were so easy to work with! They do everything by the book and keep to their word with timelines. The quality of work is impeccable and the outcome exceeded our expectations! We especially loved the app we were able to use to watch the daily progress and see all the things we needed to complete. We highly recommend REFRESH for your renovation needs!! Call Hayley and get her to come out and give you some great ideas for your project!
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Renovation Consultant: Hayley English

We met Kelley and Kim back in Oct 2019. We just had one single week in London to address all renovation works we intended to do: decide on how the new kitchen would look like and several other works to be performed as the house was rented out for some years. The main works were in the kitchen and lounge: a new kitchen fitted far more functional than the original one with loads of additional space, some new appliances and a full new floor all over the lower floor of the house. Kelley perfectly understood what we wanted, presented us the different options, helped us with the kitchen vendors to take all decisions, issued the proposal and we closed the deal during that week. Extremely effective, extremely professional. The next step was the execution. It all went so smoothly. We were aware of every step via an app where we followed all works daily and we also created a WhatsApp group to exchange information. On the date agreed to have all finished... it was all finished! Zero hassle, zero problems and looks beautiful! We truly recommend Refresh Renovations, and shall it be the case we need services, we have no doubt of contacting Kelley and Kim again. Many thanks to the Refresh Renovations team! 
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Renovation Consultants: Kelley Malcher

Refresh renovated two of my bathrooms. I highly recommend Jeff and his team for anyone who is looking at renovation and is anxious about project management, communication and work quality. I found Refresh’s process from start to finish transparent and professional.
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Renovation Consultant: Jeff Clark

Throughout the whole project I felt listened to, supported to and communication was second to none. As this was the first renovation I had ever done I needed a bit of guidance and this was given freely. Lots of options given especially when additional work needed to be done. Very professional team. Thanks Mark and the team for the job well done!

We recently engaged Dave Georgetti and his team from Refresh Remuera to undertake a total house renovation. Thoroughly professional, yet personable. We are very pleased with the result - enjoying our new home in time for the summer break. The essential value-add that Dave/Refresh provide is to guide you through the myriad of tradespeople, suppliers and decision making. All whilst keeping up the relentless momentum against a detailed project plan and budget. We challenged Dave many times with decision changes mid-project and he handled it with flexible good cheer all the way through to completion. Do not underestimate how tough it is to do by yourself. Highly recommend you reach out to Dave.

I just had the first consultation with Hermann, Aliusha and the refresh team for a complete kitchen remodel. They were very professional, the materials used for their presentation were unbelievable, they even have their own magazine! Looking forward for the next stages of the process.

The service received was great. Steve and the team listening to your needs and work alongside you to ensure quality. Recommend their personal friendly approach.

We have used Sergio and Refresh Renovations to complete our ambitious project of almost doubling the size of previously 2-bedroom room house, including some changes to the old part of the house. We started with a relatively tight budget and wanted to have the job done in summer. We have been impressed as the work started rapidly and went smoothly without any of our inputs and minimal disruptions. We believe and verified independently that the structural work including foundations, brick work, roof, and timber had been done to high standard. Sergio and the team were flexible and fair in accepting and consulting any changes, and also very smart in resolving unexpected obstacles. The work completed in 3 months, unlike similar projects in the area which we have seen taking between 6-12 months. We highly recommend Sergio and his team and we think of using them again for kitchen renovation as we save some more money.

Michael provides very great responsive and clear services. He spent around 2 hours at our first meeting to understand every detail. After meeting, he kept me updated and informed. Although I did not engage his service at the end because of the requirement of concept changes, I still recommend Michael for his great service and passion.
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Renovation Consultant: Michael Harich

Leigh and the entire team at Refresh Renovations were a great pleasure to deal with from the onset. Leigh understood my concerns and reservations as I was project managing the major renovation of the suite, bathroom, toilet, laundry on behalf of my 77 year old father while he was away. Having been previously in the building industry as a project manager, the ease of daily communication, design assistance, Leigh's skill level, understanding, the skill level of all trades was second to none, alleviating any concerns that I knew could potentially but did NOT arise. The entire project including additional items such as new bi-fold doors, stacker doors, additional lighting and so on has completely transformed my father's home, adding a significant increase to the value as a result. Leigh and myself often joked that I would move in and put Dad elsewhere LOL. I unreservedly recommend to anyone that they consider Refresh Renovations and Leigh before making a final decision such as I did. An extremely Happy Customer.

We had a great experience using Refresh Renovations East and South East. We converted our garage into a home office, and couldn’t be happier with the renovation. From the initial inquiry right through to completion, Leigh provided excellent customer service - friendly, knowledgeable and very responsive. We were always kept updated and there were no surprises. The project finished on time and on budget, and we couldn’t be more pleased with the results. The design elements suggested by Leigh and Richard beautifully blend the new facade with the old, and the inside looks really special. It’s a much nicer space than we could have imagined. We chose Refresh hoping for an easy, all-inclusive end-to-end process, and that’s exactly what we got. We highly recommend Leigh and his team.

Excellent customer service and communication throughout the project. 

(Renovation Specialist: Martin Peirone)

Although we are ardent about doing our own renovations, this time our ages along with the complexity of a bathroom and civil engineering required for the driveway meant we needed someone to project manage the several skills required. This is new territory for us and we are quite particular about what we want done and perhaps how things should happen. Jim Gleeson has managed consultation, design and specification with depth of technical expertise along with excellent communications. He “listens to his clients” particularly well and offers sage advice when needed. At the end of this first phase of renovation, we are confident that the project is in very capable hands with him and his team at KKG Ltd.

Refresh Renovations Waikato have managed a couple of projects for us now. Steve and Lee are very good to deal with: they are very professional and always responded quickly to our questions or inquiries. The whole team at Refresh Renovations Waikato are really friendly and down-to-earth and they definitely know their business!

Marcus & his team has recently just completed our house extension. We’re so happy with the final outcome of our new living room, laundry, bedroom & Master Ensuite. Marcus helped us come up with the right plan & design with the extension. We certainly couldn’t be more happier with all the work he & his team has done. I highly recommend him for any house renovation or house extension works. We have been looking for a builder for our extension for a long time but most of the time we are quoted way beyond our budget. There was a time that we were looking at building a granny flat at the back of our house because it is too expensive to extend. Marcus has given us hope that it is possible to build within our budget and he did.

As an ex-architect, now BIM Project manager with 20 years experience in Residential, Urban Design, Infrastructure and Telecommunications projects, I have years of experience judging contractors on their knowledge, expertise and by the book approach to projects... I had the pleasure of chatting with Michael on a professional level about my private renovation projects I wanted to undertake. It was a breath of fresh air talking to someone with experience who knew his stuff. The design and construct process Refresh undertake is a great method to visualise your design concepts and ideas prior to signing a contract and starting construction. Give it a go, you won't be disappointed.

Mark and I recently had our very dated and old bathroom renovated by Refresh Renovations and have been rewarded with a brilliant modern new bathroom. This was our first renovation project ever and Refresh made it easy and seamless from step one through to completion. From our consultant Janelle through to our wonderful project manager Megan, it has been a rewarding experience in what can be a very stressful time! We would especially like to thank Megan for her patience, unfailing enthusiasm and smiling face and all her help in dealing with any hiccups that came up (very few of them!) We would highly recommend Refresh Renovations and happily use them in the future.

(Renovation specialist: Mark Morrison)