Customer Testimonials

The renovation specialist and her team have been very professional and helpful all the way along.

Excellent consumer consultation at the beginning of the process and this has continued throughout the renovation. Timelines have been adhered to and all tradespeople have been professional with the delivery of their services. The Refresh® team have communicated with us every step of the way.

Took a great deal of the hassle away from me being the Landlord. Paul was very thorough and professional.

Refresh® Illawarra has been very thorough in their research to make sure we get what we want without blowing the budget. It has been fun working alongside them without the stress.

Price was expensive, but you definitely got what you paid for, Marcus was very professional and speedy. With great quality finishes.

Because Refresh® are handling ALL aspects of renovation, including permits, approvals, inspections, design, fitout on my behalf. As a single mum with a busy career, I truly appreciate having workload and requirements handled by experienced Refresh® team - in particular, Paul Cree.

From start to finish, the Refresh® team always answered any questions we had and led us professionally through the whole process. Especially important seeing as it was our first time renovating in Australia. We love the new addition to our house. We can’t remember what it was like before as we are enjoying it so much.

Refresh® Illawara are on top of everything. The process is following to plan.

We recently completed a double bathroom renovation with Refresh Renovations® and could not speak more highly of them. Every step of the way Marcus and Rocky were available to talk to and assist with anything that arose, even when things didn’t go exactly to plan (as happens with any renovation). We liked the fact that Refresh Renovations® work with a fixed price contract and also dealt with all of the suppliers. They were able to come up with excellent ideas and suggestions for the building plans.

 Yesterday Tas finished the last two tasks from our bathroom and toilet renovation project. Now everything is complete, looking nice and we are very pleased with the quality of the work. The bathroom (and the toilet) look fantastic. Big thank you to Tas Boucher and Paul Cree as your contributions were critical for the success of our project. Please pass our thanks to Tas and his team.

Our en suite renovation was completed this week by Paul Cree and Tas. We are absolutely thrilled with the result. Both Paul and Tas were extremely helpful with our many enquiries and all of our requests were dealt with on a professional manner. We would definitely recommend their services in fact, we are now considering renovating our kitchen. (Refresh® Specialists: Paul Cree and Tas)

Stephen was courteous, communicative, very good work and tidy. Very friendly and easy to approach.

The reno isn't done yet so it is too early to say but my wife and I have really enjoyed working with Refresh®, they have been a great help.

We are currently in the Concept and Feasibility stage of the project, our experience with Refresh® has been that they are always on time for appointments, professional, knowledgeable and attentive to our needs.

I would recommend Refresh because they are good at problem-solving and look to work with the client to deliver the client’s brief. There are unexpected issues on every build and what separates good builders from bad is the way they communicate with the client when these issues occur. Refresh Renovations® excel at such communications so I’d be more than happy to recommend them to others.

The renovation was completed in a very good time frame, and well done by both workers. We are very happy with the outcome.